Support

Comb uses AI to show you how different haircuts and hair colors could look on you. Take a selfie, answer a few questions, and get hairstyles picked for your face, each with a brief to show your barber or stylist.

Each credit buys one makeover. The number of hairstyles in a makeover depends on the pack you bought. Credits are used when you start a makeover.

The first time a photo is rejected, your credit is returned. Use a well-lit photo of one person, face centered, with the hair clearly visible. If the next photo is rejected too, the credit is used. Contact us if that happens.

A makeover usually takes under a minute, but can take longer when the service is busy. It keeps running even if you close the app, and your results will be waiting when you open it again.

There is no sign-in, so credits are tied to the app's data on your device. On iPhone they survive a reinstall, and move to a new iPhone if you use iCloud Keychain. On Android they survive a reinstall, and move to a new phone if you set it up from your old phone or a Google backup. Credits can't be moved between iPhone and Android, and "Restore Purchases" doesn't restore them.

Purchases are handled by Apple and Google, so refunds must be requested from them: on iPhone at reportaproblem.apple.com, on Android in the Google Play Store under your order history.

Your photo is used only to create your makeover and is deleted from our servers once the hairstyles are generated. Your results are saved on your device and removed from our servers after the app downloads them. See our Privacy Policy for details.

Email us and include a store transaction ID (from your purchase receipt) so we can find your account. Deleting your account removes any unused credits.